Store Policy

Customer Care
Custom Orders
Please allow a minimum of 4 weeks notice before your event/occasion for the design and making process. 

I require 25% of the total cost of the hat as a deposit to cover the cost of the materials before I start the making process. Please note this is non-refundable.

Any changes made after the design has been finalised will be added to the total cost of the hat.

A fitting may be required depending on the style of the hat. If this is not possible I may require some basic measurements.

If you receive your hat damaged, I am happy to fix it or replace at no extra cost to you.

Payment Methods
- Credit / Debit Cards